About Brevard Insurance Agency, Inc

Meet Our Team

Jay Coan

Jay Coan

PRESIDENT

JCOAN@BREVARDINSURANCE.COM

Jay, the agency manager, has been with Brevard Insurance for since 2001. While supporting clients with their insurance needs, he also oversees daily operations of the agency. Jay is licensed in North Carolina, South Carolina, Georgia, and Florida; and holds licenses in property, casualty, life and health, and Medicare. After earning a Business Management degree from the University of South Carolina in 1999, Jay became a Certified Insurance Counselor in 2010 after completing an insurance education program sponsored by the National Alliance for Insurance Education and Research. Jay and wife Nora have two daughters Charlotte & Claire, and they enjoy a wide array of outdoor activities.


Emily Robinson

Emily Robinson

COMMERCIAL LINES INSURANCE AGENT

EMILY@BREVARDINSURANCE.COM

Emily joined Brevard Insurance in February 2019 as a Commercial Lines Insurance Agent. Since beginning her insurance career in 2001, Emily has gained extensive knowledge and experience in commercial and personal lines. She holds property, casualty, and life licenses in NC, SC, TN and Georgia. Meeting with new and existing commercial clients to build their entire insurance portfolio is where Emily truly excels and thrives. Emily was born, raised, and happily resides here in Brevard, NC with her husband Dusty and two sons, Gus & Simon. She can often be found on a ballfield cheering on her sons in a wide variety of sports or in the forest enjoying all that Brevard has to offer with her family.


Racheal Duffy

Racheal Duffy

PERSONAL LINES SPECIALIST

RACHEAL@BREVARDINSURANCE.COM

Racheal Duffy, Personal Lines Specialist, joined the Brevard Insurance team in May 2019. With her addition our staff enhanced its already strong dedication and commitment to the community. Originally hailing from Pennsylvania, Racheal comes to us via Cape Cod, MA by way of Bluffton, SC with both a bachelors and a graduate degree. When she isn’t helping our customers, you can find Racheal running and biking around town, exploring the mountains, and tending to her flowers with her two daughters, Addison and Mallory.

She joined us with great enthusiasm and commitment to the community where her family has chosen to settle down. Through her dedication and her love for problem solving and helping others, Racheal is a wonderful asset to the Brevard Insurance team.


Chad Banner

Chad Banner

COMMERCIAL LINES AND CLAIMS MANAGER

CBANNER@BREVARDINSURANCE.COM

Chad never dreamed he would join the insurance industry, but now that he has, he is constantly amazed by how his knowledge and willingness to serve benefit such a broad range of clients daily. Chad joined the agency in April of 2011 with a strong background in the construction industry, as evidenced by his experience building his own homes and an undergraduate degree from Western Carolina University in Construction Management. At Brevard Insurance, Chad has handled commercial lines and claims for the past 6 years and is now the commercial lines manager. After hours Chad is involved in motorcycling, cycling, other outdoor activities, and time at home with family including wife Erica, daughter Charlie, and son Jack.


Christi Boff

Christi Boff

ADMINISTRATIVE ASSISTANT

CBOFF@BREVARDINSURANCE.COM

Christi Boff joined Brevard Insurance Agency at the end of 2014. She spent six years in the hospitality industry perfecting her customer service skills, making her a perfect fit for our receptionist position. Her main focus at the agency is fielding calls, taking payments, and greeting every client with a smile.

Christi is a very friendly individual with a strong work ethic. She graduated from North Buncombe High School and enjoys spending her free time with her family and her dog, Bone.


Kate Chaump

Kate Chaump

PERSONAL LINES AGENT

KATE@BREVARDINSURANCE.COM

Kate Chaump joined the Brevard Insurance team in June 2021 as a Personal Lines Agent. Originally from east Texas, she moved to Brevard in 2016 to attend Brevard College where she graduated with a bachelor’s degree in Wilderness Leadership and Experiential Education. After college, she knew Brevard, NC is where she wanted to stay and is grateful to Brevard Insurance Agency for making that happen. Kate is excited to use her role as an insurance agent to support the community she has come to love.

In her free time, you can find Kate playing with her dog Bennett, hiking, fishing, or generally basking in the outdoors. She also enjoys baking, drinking coffee and spending time with her family.


Brad Toms

Brad Toms

PERSONAL LINES AGENT

BRAD@BREVARDINSURANCE.COM

Brad is originally from Florida but moved to Brevard in 2008. Before getting licensed as an insurance agent, he worked in education and as a first responder. In his free time, Toms coaches youth soccer and is very involved in the Transylvania Youth Soccer Association (TYSA). He enjoys working with people and has always felt driven to be in a service oriented field so joining the team at Brevard Insurance is a natural fit.